Last month, the Public Service Commission told you about the 839 overlay and the new ten-digit dialing procedure. In two weeks, ten-digit dialing becomes mandatory. Here are the basics of what this means for you:
Who does this affect?
If you live in one of the counties—Chester, Richland, Sumter, Aiken, and Allendale—marked in blue on the map above, you’re within the affected region.
10-digit dialing becomes mandatory on April 25th. This means you’ll have to dial the area code before you make a call. Notably, this means you’ll need to reprogram any equipment that’s currently programmed to dial a seven-digit number. Possible examples of this equipment may include life safety systems, stored telephone numbers in contact lists in phones, PBXs, fax machines, Internet dial-up numbers, alarm and security systems or gates, speed dialers, call forwarding settings, and voicemail services. Basically, if it automatically calls a number for any reason, you may want to check the settings to ensure the area code is included.
New numbers using the 839 area code will start being assigned on May 26th for individuals and businesses applying for a telephone number.
Prior to April 25th, you’ll want to double check your email signature, business card, personal stationary, and any advertising materials to ensure that you’ve included the area code.
Does this code overlay replace the 803 area code?
The 839 overlay will only supplement the 803 area code, not replace it. Think of it as making space for new numbers, rather than taking over old.
So if I have an 803- number, this won’t replace that?
That’s correct—only new numbers will receive the new 839 area code. No current numbers will change.
Will my rates change?
No—the price of a call, coverage area, or other rates and services will not change due to the overlay.
Does ten-digit dialing mean calls that were once local are now long distance?
No—calls that are currently local will remain a local call regardless of the number of digits dialed.
Who can I talk to for more information?
Call the PSC at 803.896.5100 for more or email email@example.com. You can also follow the PSC on Facebook and Twitter for updates, and can reach out to SC Utility Consumer on Facebook or Twitter with questions.